"The tremendous professionalism, construction expertise and management, craftsmanship, and leadership of your team are extraordinary and far exceeded our high standards."
M.K. Loose
Captain, CEC, USN, Commanding Officer
Department of the Navy
Oahu, Hawaii
Contractor Excellence Award
The Department of the Army presented All Star with the Contractor Excellence Award for outstanding support and customer service to the soldiers, family members and community of Fort Lewis, Washington.
Environmental Stewardship Award
The JPL Environmental Affairs Program Office presented All Star the Dr. Charles K. Witham Environmental Stewardship Award for providing professional and effective response to several emergency events which averted major environmental impact at the Laboratory.
Superior Safety Award
For the 2nd Quarter in FY 2004 and FY 2005, the U.S. Army Corps of Engineers, Mobile District, presented All Star the Superior Safety Award for superior performance in construction safety at the Fort Rucker contract in Alabama.
Fastest Growing Company Award
The San Diego Business Journal and Robert Half International Inc. declared All Star one of San Diego’s top 100 Fasted Growing Privately Held Companies of 2004.
“The contractor has far exceeded the government’s expectation under this contract. Their ability to set schedules and adhere to them is exceptional. The quality control plan is almost flawless.”
Bonnie J. Price
NAVFAC Contracts, Contracting Officer
Department of the Navy
Lakehurst, New Jersey
“The All Star management team has performed remarkably well in the short time that they have been with us and have overcome the challenges that were thrown their way with a level of professionalism that I think will make you proud. The working rapport that has developed between the All Star management team and their JPL counterparts has been superb. We consider it a textbook example of how one should expect a contract start to succeed.”
Araham V. Nasoordeen
Manager, JPL Facilities Section & Steven C. Oglee, Subcontracts Manager
NASA Jet Propulsion Laboratory
Pasadena, California
“From the beginning, All Star has surpassed all expectations of performance. Since All Star began performing occupancy maintenance, this community has realized an average maintenance downtime of 8.54 days. This is 6.47 days faster than your predecessor. The overall quality workmanship provided by All Star is second to none. Heidelberg, Germany now has one of the best maintenance downtime averages in Unites States Army, Europe. Customer comment cards consistently rate extraordinarily high with written praises for maintenance personnel, expediency of service, and quality of workmanship. All Star’s professionalism and can-do attitude have made all the difference in meeting mission goals and ensuring we have satisfied customers. Thank you!”
Connie M. Lotfi
Chief, Housing Division
Department of the Army
Heidelberg, Germany
“All Star’s attention to the small details, in all tasks, is commendable. Furthermore, All Star’s participation in addressing customer complaints, issues of ambiguity and identifying cost control measures equate to a very responsive and flexible contractor. All Star’s success can be attributed directly to the integrity, experience and qualifications of local management and key personnel who maintain a customer satisfaction focus and a win-win approach to contract performance.”
Carl M. Odom
Contract Administrator
Department of the Army
Fort Lewis, Washington
“All Star’s professionalism and outstanding performance resulted in exceptional support of the family housing maintenance at Hickam AFB. The timely daily maintenance and repair and change of occupancy resulted in the highest level of customer satisfaction from the military community at Hickam AFB. We have received numerous positive feedbacks from the CINIC and Vice CINC PACAF to the Senior Officer and Enlisted community at Hickam AFB about how your company always responded in a timely manner and the excellent service provided.”
Dagma Oato
GOQ Liason Officer, 15th Civil Engineer Squadron
Department of the Air Force
Hickam AFB, Hawaii
“Our 13-year relationship under this contract has certainly been a successful one for Fort Lewis. Our families here consistently lauded the level of service received from All Star, and quarterly incentive awards were consistently at the 100% mark. It is clear to me that you are one of the key reasons that Fort Lewis is the most requested installation in the Army. You have truly redefined the term “partner.”
Richard L. Conte
Colonel, U.S. Army
Director of Public Works
Department of the Army
Fort Lewis, Washington
“The overall assessment of All Star’s performance has been highly satisfactory due to honesty, integrity and positive working partnership with the customer to minimize problems and misunderstandings. All Star’s approach has always been to provide services that are in the best interest of the government, while still maintaining a profit incentive that does not result in excessive costs and high prices. All star’s strength lies in the good value and cost benefit that they provide to the customer. This approach to the business relationship has resulted in a trust-based relationship and true partnership between government and industry.”
Philip Cohen
Facilities Engineer
Department of the Army, DoDDSE Schools
Germany
“I definitely would award to All Star again. They are not just professionals in the kind of business they do, they also have a very good management team and staff.”
Edna Weisser
Contract Specialist
Department of the Army
Sekenheim, Germany
“The conscientious and timely manner in which you perform a vast array of construction renovation and/or repair services earned you this recognition. Your ability to provide quality workmanship and materials to meet the needs of the customers of Camp Pendleton has been especially noted.”
J.P. Beckett
Commander, CEC, U.S. Navy, Officer in Charge of Construction
Department of the Navy
Camp Pendleton, California
“All Star has proven to be a very reliable and conscientious contractor who provides a quality product in a timely manner and, at a fair price.”
Randall C. Owens
Supervisory Contract Administrator
Department of the Navy
Norfolk, Virginia
“I want to personally express my appreciation for the outstanding effort and professional attitude your company demonstrated while completing two projects for units within USCG Group San Francisco’s area of responsibilities (AOR). Since the completion of this project, I have received many complements on the condition and appearance of the newly constructed waterfront facilities, and I am especially quite confident they will enable us to effectively carry out our missions for years to come. I would undoubtedly look forward to working with your company at any time in the future.”
Lt. C. Zachariah
Engineering Officer,
U.S. Coast Guard
Humboldt Bay, California
“Attention to details, willingness to cooperate and facilitate completion in the most expeditious manner, and incredible timely payment has made our association with you folks more than enjoyable. We are grateful.”
Denny A. Mundell
Owner, The Company Landscaping
Department of the Army
Yuma, Arizona
“The service response time has dramatically improved since the start of All Star’s contract. The service order back log has been virtually eliminated. The high level of customer complaints that existed prior to All Star has diminished. The customer feedback cards have shown an astonishing 4.9 point average of satisfaction on a scale of 1-5. Customer comments containing words such as quick response, friendly, professional, courteous, quality workmanship, knowledgeable and accommodating have been positive.”
Edward L. Aylesworth
Acting Director, Community Activities
Department of the Army
White Sands Missile Range, New Mexico
